Thank you for choosing Pastel E-mail Support

Please take note of the following to enable us to assist you as quickly as possible:

  1. Please include your contact telephone number as it may be necessary to contact you.
  2. Please include your account number, customer number or serial number.
  3. Some issues may be Pastel version specific.  Please include your product version number which is available under About in the Help menu of your Pastel Software.
  4. If possible please let us know which Windows operating system you are currently using.
  5. Please provide us with as much information as possible i.e. how many users are experiencing the same problem; the wording of an error message etc.
  6. If possible please include a screenshot of your problem or error.
  7. Please describe the steps you took before experiencing the error. This will allow us to better understand your problem.

Send an email to [email protected].